FAQ
Registration
Registration on LobeBet is a condition for using all the products available on the website. Registration entitles you to open a LoveBet account free-of-charge and without obligations. Use the account to manage your bets and personal data. You can make bets with real money after you replenish your account.
To register on our website, visit the “Register” section in the upper right corner. Please be careful and take into account the proposed registration requirements in order to avoid further problems. We recommend that you get acquainted with our rules in advance.
The accuracy of your data is a condition of using our products. Management of your money in your LoveBet account is implemented in a similar way to a bank account. We need to know your first name and last name, as well as your current residential address. By entering your date of birth, you verify that you are of legal age to use the services of LoveBet. It is important for us to have your email address so that if you forget your password or want us to send you notifications, we will be able to get in touch with you by email.
This is done for security purposes. You will only be able to withdraw any winnings after you present your identification document.
You can see your account (ID) number, which was given by the company in the “My Profile” page, “My Data” section ID: XXXXXXXX
No. Your registration does not bind you in any way and you are not obligated to make regular deposits or place a certain number of bets. However, by registering you agree to our General Terms and Conditions.
Please note that you are unable to change your basic data, such as your first name and last name, date of birth, the currency of your account in LoveBet or the country settings. You will, however, still be able to change other data even after registration. In certain circumstances (e.g. the personal data was filled incorrectly, etc.), LoveBet will verify and accept changes to your basic data if you submit the corresponding confirming document.
You don’t need to make a deposit immediately. You may make a deposit whenever you like by using the “Deposit” option.
Try to restore it on our website using the “Forgot Password?” option. In some cases (e.g. if the email address is wrong or if there are any technical inaccuracies etc.) it can’t be restored. You should contact our support managers.
This may happen if you log out from your page without clicking on the “Log out” button and closing the page using the exit “X” button.
You should immediately inform the support managers about it. We will block your account and try to solve the problem.
“Live” bets
This may occur because of the following reasons:
- Technical problems (interruption of the broadcast during (live) games, software failure, power cuts, etc.).
- Busy time periods.
- High level of interest in a sports game/match or an event.
- Congestion of a network provider.
- Speed of completion of the sport or event. For example, a tennis game is an event with a very fast outcome, the quantity of bets is high, therefore changes in odds are frequent.
This can happen only if you pressed the button twice. Please take care when placing bets.
Suspension of odds could happen for any of the reasons in 2 above.
Every effort is made to ensure that this information is up to date and correct. However, it should only be considered as a guide when betting.
LoveBet reserves the right to reduce the limit of all or some players. LoveBet is not obliged to provide an explanation concerning these decisions and reserves the right to block some players from using its services.
Casino
Playing in the LoveBet Casino requires a LoveBet Account. If you do not already have one, just click on the “Register” button on the Casino page and follow the simple registration process.
Once logged in, press the “Deposit” button on the top of your screen and select your desired amount and payment method.
Once logged in, you can view a Last Played Games using the appropriate icons on the bottom of the Casino page.
A Random Number Generator (RNG) is a computer program which randomly produces the results for our online casino games. Every individual card dealt, dice rolled, or any other pertinent game action is produced by the program without any unrealistic duplication or predictability.
As the results are generated in a completely random manner with no possibility of manipulation, you always get fair results.
LoveBet offers a wide selection of games to our players. You can find many different 3D games, Table games, a huge variety of Slot games, and even Live games including Blackjack, Roulette, Baccarat and Bet on Poker.
Placing Bets and Settlement
First, log in with your username and password. Select one or several bets from our line-up and use the mouse to click on an estimated outcome. Your bet will then appear in the bet slip on the right- hand side of the page. Next, specify the amount you wish to stake and your preferred type of bet (single, system or chain). In the third and final phase, you can either confirm the bet or cancel it. Please note that our General Terms and Conditions do not permit the cancellation of any bets once they have been placed.
At LoveBet you can choose different types of bets. Starting with one prediction, you can use the “Single” bet option (single), with two or more predictions you can place “Express” bets, and with three or more predictions you can place a “System” or “Chain” bet. And if you would prefer to place “Single” or “System” bets, you need to select the desired option.
A “Single” bet is the simplest form of betting. You predict an outcome, specify the desired stake and place the bet. If your prediction is correct, you win the bet. The winnings are calculated by multiplying the odds by the stake.
“Express” is a bet consisting of two or more events in which a necessary condition is that none of the events should lose. “Express” bets’ total odds are calculated by multiplying the odds of all the individual predictions.
The vast majority of the offered bets may be combined freely in an “Express” bet. There are a few exceptions, however, such as certain Formula – 1 bets that can only be placed as “Single” bets. The bookmakers decide which bets can be combined, and their decision is based on various factors, such as the respective game or the event. You will be informed of their decision by the time the bets are placed. Please note: several bets on the same event/outcome cannot be placed as an “Express” or “System” bet.
A “Chain” bet is a combination of “Single” bets on events independent of each other. The customer choses the order of the bets included in the chain and the unit. The unit stake is placed on the first selection as a single. If this generates a return, the unit stake is deducted from the winnings and placed on the second selection and so on until the chain is complete or all funds are lost. If at any stage there is not enough funds on the bet to cover the unit stake then the total remaining balance is staked and the chain continues.
For example:
| Leg | Event | Stake | Odds | Outcome | |||||||
| 1 | event | $3 | 2odd. | Win | |||||||
| 2 | event | 1.5 | Win | ||||||||
| 3 | event | 2 | Lose | ||||||||
| 4 | event | 3 | Win | ||||||||
| 5 | event | 1.5 | Lose | ||||||||
As a result of the first event ~ $6 is generated, from which ~ $3 is transferred to the next event as the sum of the bet. And ~ $3 is transferred to the “chain account”. From the second event being won ~$4.50 is generated, from which ~ $3 is transferred as a bet sum for the next event, and the remaining ~$1.50 is transferred to the “chain account” and the sum is ~ $4.50. As the third event is lost, ~ $3 is taken from the chain account for the fourth event, and only ~ $1.5 remains in the account. After the win fourth event is won ~ $9 is generated, ~ $3 of this sum is transferred as the bet sum for the fifth event and ~ $6 is added to the “chain account”, and the sum of the chain account becomes ~ $7.50. The fifth event is lost; this means that the winnings of this chain are ~ $7.50, the same amount as in the “chain account”.
“System” is a bet which consists of at least three events. The program forms variants of the events you have selected. For example, if you select a 2/5 system, it means that at least 2 events from 5 must win for the bet to win. The minimum sum of each bet depends on the selection of the system.
A handicap is a head start given to a selection expressed in goals/points/sets/frames etc. depending on the type of the competition. The handicap is offered by the bookmaking company and it can be “positive” (1), “negative” (-1) and “zero”. For example, if you made a bet on “Handicap 1(2)” on a football match, this means you allowed Team 1 a 2 - goal ‘head start’.
• If the match ends 1-1, then adding the handicap will produce a score of 3-1 and the bet will win.
• If the match ends 0-3, then adding the handicap will produce a score of 2-3 and the bet will lose.
• If the match ends 0-2, then adding the handicap will produce a score of 2-2 and the bet will result in a push (stakes returned).
• If the handicap is “negative”, you need to subtract rather than add.
Here are a few other examples of a handicap:
Bet W1 Handicap (-1) can win only when the home team wins the match by two goals.
Bet W2 Handicap (1) can win only when the away team does not lose the match (draw or victory of the away team).
Bet X Handicap (1) can win only when the home team wins the match by one goal (or when the away team loses by one goal).
Bet X Handicap (-1) can win only when the home team loses the match by one goal (if the away team wins by one goal).
Bet W1 Handicap (-2) can win only when the home team wins the match by three goals. Bet W2 Handicap (2) can win only in the following result of the match:
A draw
The victory of the home team by one goal
Any victory by the away team.
Bet X Handicap (2) can win only when the home team wins by two goals.
Bet X Handicap (-2) can win only when the home team loses by two goals (or the away team wins by two goals).
LoveBet reserves the right to set various betting limits for all events, markets and selections. You will be informed of any limits when you place your bet.
There are various reasons for setting a winnings limit, including the supply and demand for a bet. Please note that winnings limits may also be lowered for a short time when odds are updated.
The maximum amount of one bet is defined by the maximum amount of the winnings specified above. When choosing a bet, if you have received a message that the amount of your bet exceeds the maximum amount, reduce the amount of the bet accordingly. The minimum amount of a bet is 0.10 Euro.
The maximum winnings for one customer over a 24-hour period is 100,000 Euro. If the bet comes with a bonus, and the winning sum exceeds 100,00 Euro, the bonus is not paid.
The maximum odds for express or system bets is 1000. Bets that exceed 1000, are calculated at 1000 odds.
Unfortunately, in accordance with the Terms and Conditions we are not allowed to cancel bets once they have been placed. According to our General Terms and Conditions, a bet is considered to be placed as soon as it is displayed in your betting account under “My bets”.
Before you confirm a bet, you can cancel it in the bet slip and not place the bet. However, once you have confirmed the bet in the coupon your bet is accepted and can no longer be cancelled.
As soon as you have confirmed the bet in the coupon, by pressing the button “Make a Bet”, you will receive a confirmation of acceptance if the bet has been placed successfully. Each bet that you place will appear in your betting account under “Bet History”.